Security

How to deactivate 2FA ?

On the Website

 

- Login in to your Patricia account

 

1) Click Settings

 

2) Click Security

 

 

3) Click enable 2FA for login to toggle off the 2FA

 

 

4) You will receive a notification that says 2FA is disabled.

 

 

 

If you're logged in to the Mobile app;

 

- Sign in to your Patricia app

 

 

 

1) Tap the Menu button

 

 

 

 

 

2) Tap Settings

 

 

 

 

 

3) Tap Security

 

 

 

 

4) Tap 2-Factor Authentication

 

 

 

 

5) Tap Enable 2FA for login to toggle off the 2FA

 

 

- You will receive a notification that says 2FA is disabled.

 

If you have encountered any challenge setting up 2FA, kindly raise a ticket via this link or reach us on;


 

For further assistance, please contact us on;


 

Helpline: (234) 013438599
 

Submit a tickethttp://support.mypatricia.co/support/tickets/new 
 

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